Privacy Policy
1. Introduction & Responsible Entity
Synthetix Proprietary Limited (referred to hereafter as "Synthetix AI") is a South African enterprise artificial intelligence implementation agency. As the data controller under the Protection of Personal Information Act No. 4 of 2013 ("POPIA"), we process your personal data within secure margins.
Corporate Headquarters:West Street 150, Sandown, Sandton, 2031, South Africa
Email: [email protected]
Phone: +27 11 555 0189
2. Information Categories Collected
We process personal data submitted transparently by you via site consultation forms and automatically collected cookies:
- Individual Names and Corporate Affiliations
- Contact particulars including email address and telephone numbers
- User feedback, inquiries, and custom operational notes
- Machine parameters, IP tracking, browser layouts, and session lengths
3. Processing Purposes and Statutory Grounds (POPIA)
| Objective | Processed Fields | Statutory Basis (POPIA Section 11) |
|---|---|---|
| Providing custom demonstration and cost feedback | Name, business email, telephone number | Consent / Processing necessary for agreement execution |
| Platform maintenance, usage monitoring, and layout adjustments | IP coordinates, cookie tags, browser metadata | Legitimate company interests to secure site speeds |
| Regulatory compliance | Consent log histories | Legal obligation fulfilment |
4. Cookies, Analytics and Consent Management
Our platform enforces a strict opt-in architecture. Non-essential cookies, tracking metrics, and advertising pixels remain disabled until you select affirmative consent in our cookie banner interface. Selecting "Reject Non-Essential" keeps analytics tracking blocked.
5. Third Party Disclosures
We preserve your trust. Synthetix AI will never trade, lease, or distribute data pools to external third parties without your explicit direction. Authorized cloud enclaves situated within South Africa process records solely on our instructions.
6. Data Storage Terminology
Information is kept on secure local databases only as long as necessary to complete inquiry requests or until user consent is formally withdrawn.
7. Your POPIA Rights
South African users maintain extensive statutory entitlements regarding their processed logs. You may ask to review your recorded data, command prompt rectifications, demand absolute deletion, or raise complaints directly with the Information Regulator.
Office of the Information Regulator South Africa:JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
Email: [email protected]
8. Minor Consent Limitation
Our platforms are designed exclusively for B2B corporate managers. We do not deliberately index records belonging to minors under the age of 18.